How to Order

Online shopping – rafiki

Order online

The easiest, quickest and safest way to place an order is simply to add all the products you want to your cart and then follow the step-by-step instructions leading to the purchase confirmation.

We receive your order immediately, complete in all its parts, and dispatch it within 24 hours.
Everything is handled automatically, and you will receive confirmation of receipt and dispatch by email.

Order by email

If you’re not familiar with online ordering, you can send your order by writing to us directly using the Contact Form below.

The email must contain the following details:

  • Personal details (First name – Surname – Full address – Telephone number)
  • Delivery details (First name/Surname or Company/Office – Full address – Telephone number)
  • List of products (Code – Product Name – Quantity)

Payment method chosen: either advance bank transfer or cash on delivery.
We will prepare your order and send it to your email address for final confirmation, after which we will proceed to fulfil your order.

PLEASE NOTE: TOBACCO AND CIGARS CANNOT BE ORDERED BY MAIL BUT CAN ONLY BE PURCHASED IN-STORE.

Order by email – get in touch with us now!