Privacy Policy

I – INFORMATION REGARDING THE WEBSITE’S PRIVACY POLICY

1. This section contains information on how www.tabaccheriaguzzi.it manages the processing of data relating to users of www.tabaccheriaguzzi.it
2. This notice also serves the purposes of Article 13 of Legislative Decree No. 196/2003, the Code concerning the protection of personal data, and for the purposes of Article 13 of EU Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, for individuals who interact with Tabaccheriaguzzi.it. It can be accessed at the address corresponding to the homepage: www.tabaccheriaguzzi.it
3. This privacy notice applies solely to www.tabaccheriaguzzi.it and not to any other websites that the user may access via links contained therein
4. The purpose of this document is to provide guidance on the methods, timing and nature of the information that data controllers must provide to users when they access the www.tabaccheriaguzzi.it website, regardless of the purpose of the visit, in accordance with Italian and European legislation
5. This privacy notice may be subject to change due to the introduction of new regulations on the matter; users are therefore advised to check this page periodically
6. If the user is under 16 years of age, in accordance with Article 8 of EU Regulation 2016/679, they must obtain valid consent through authorisation from their parents or legal guardians.

II – DATA PROCESSING

1. Data Controller

1. The data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. It is also responsible for security matters
2. With regard to this website, the data controller is GUZZI SAS di Bigatti Alessandro e C. For any enquiries or to exercise your rights, you may contact them at the following email address: info@guzzisas.it

2. Data Processor

1. The data processor is the natural or legal person, public authority, agency or other body that processes personal data on behalf of the data controller
2. Pursuant to Article 28 of EU Regulation No. 2016/679, upon appointment by the data controller, the data processor for the website www.tabaccheriaguzzi.it is GUZZI SAS di Bigatti Alessandro e C.

3. Place of data processing

1. The processing of data generated by the use of www.tabaccheriaguzzi.it takes place at Piazza Italia 20, Gorgonzola, MI.
2. Where necessary, data relating to the newsletter service may be processed by the data processor or by persons appointed by the data processor for this purpose at the relevant premises

III – COOKIES

1. Types of cookies

1. The website www.tabaccheriaguzzi.it uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small text strings used to store certain information that may relate to the user, their preferences or the device used to access the Internet (computer, tablet or mobile phone); they are primarily used to tailor the website’s functionality to the user’s expectations, offering a more personalised browsing experience and remembering previous choices
2. A cookie consists of a small set of data transferred to the user’s browser from a web server and can only be read by the server that transferred it. It is not executable code and does not transmit viruses
3. Cookies do not record any personal information, and no personally identifiable data will be stored. If you wish, you can prevent some or all cookies from being saved. However, in this case, your use of the website and the services offered may be affected. To proceed without changing your cookie settings, simply continue browsing. The types of cookies used by the website are as follows:

2. Technical cookies

1. There are numerous technologies used to store information on the user’s computer, which is then collected by websites. Among these, the best known and most widely used are HTML cookies. They are used to facilitate navigation and to make it easier for the user to access and use the website. They are necessary for the transmission of communications over an electronic network, i.e. for the provider to deliver the service requested by the customer
2. The settings for managing or disabling cookies may vary depending on the web browser used. In any case, you can manage or request the general deactivation or deletion of cookies by changing your web browser settings. Such deactivation may slow down or prevent access to certain parts of the website
3. The use of technical cookies enables the safe and effective use of the website
4. Cookies that are placed in the browser and transmitted via Google Analytics or via Blogger’s statistics service or similar services are considered technical only if used for the purpose of optimising the website directly by the website owner, who may collect aggregated information on the number of users and how they visit the website. Under these conditions, the same rules regarding information and consent apply to Analytics cookies as those set out for technical cookies
5. In terms of duration, a distinction can be made between temporary session cookies, which are automatically deleted at the end of the browsing session and are used to identify the user, thereby avoiding the need to log in on every page visited, and permanent cookies, which remain active on the computer until they expire or are deleted by the user
6. Session cookies may be installed to enable access to and continued use of the portal’s restricted area as an authenticated user
7. They are not stored permanently but only for the duration of the browsing session until the browser is closed, at which point they are deleted. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server, which are necessary to enable the safe and efficient browsing of the website.

3. Third-party cookies

1. Depending on their origin, a distinction is made between cookies sent directly to the browser by the website being visited and third-party cookies sent to the computer by other websites, rather than the one being visited.
2. Persistent cookies are often third-party cookies
3. Most third-party cookies are tracking cookies used to identify online behaviour, understand interests and thus personalise advertising offers for users
4. Analytical third-party cookies may be installed. These are sent from the domains of the aforementioned third parties, which are external to the website
5. Third-party analytics cookies are used to collect information on user behaviour on www.ZipMania.it. This data is collected anonymously, with the aim of monitoring performance and improving the website’s usability. Third-party profiling cookies are used to create user profiles, in order to display adverts tailored to the choices expressed by the users themselves
6. The use of these cookies is governed by the rules established by the third parties themselves; therefore, users are invited to read the privacy policies and instructions on how to manage or disable cookies published on the relevant web pages.

4. Profiling cookies

1. Profiling cookies are those that create user profiles and are used to display adverts in line with the preferences expressed by the user whilst browsing the internet
2. When these types of cookies are used, the user must give their explicit consent
3. Article 22 of EU Regulation 2016/679 and Article 122 of the Data Protection Code shall apply.

IV – DATA PROCESSED

1. Methods of data processing

1. Like all websites, this site also uses log files in which information collected automatically during users’ visits is stored. The information collected may include the following:
   • Internet Protocol (IP) address
   • browser type and parameters of the device used to connect to the website
   • name of the internet service provider (ISP)
   • date and time of visit
   • web pages from which the visitor arrived (referral) and left
   • where applicable, the number of clicks.
2. The above information is processed automatically and collected exclusively in aggregate form for the purpose of verifying the proper functioning of the website and for security reasons. This information will be processed on the basis of the data controller’s legitimate interests
3. For security purposes (spam filters, firewalls, virus detection), the data recorded automatically may also include personal data such as the IP address, which may be used, in accordance with applicable legislation, to block attempts to damage the website itself or to cause harm to other users, or in any case to prevent harmful activities or those constituting a criminal offence. Such data is never used to identify or profile the user, but solely for the purpose of protecting the website and its users; this information will be processed on the basis of the data controller’s legitimate interests
4. Where the website allows comments to be posted, or in the event of specific services requested by the user – including the option to submit a CV for potential employment – the website automatically collects and records certain identifying details of the user, including their email address. Such data is deemed to have been voluntarily provided by the user at the time of requesting the service. By submitting a comment or other information, the user expressly accepts the privacy policy and, in particular, consents to the content submitted being freely disseminated, including to third parties. The data received will be used exclusively for the provision of the requested service and only for as long as is necessary to provide that service.
5. Any information that users of the website choose to make public via the services and tools made available to them is provided by the user knowingly and voluntarily, thereby exempting this website from any liability regarding any breaches of the law. It is the user’s responsibility to ensure they have the necessary authorisation to enter personal data relating to third parties or content protected by national and international regulations.

2. Purposes of data processing

1. The data collected by the website during its operation is used for the purposes indicated above and for the following purposes:

Requests for data for commercial and advertising purposes, such as the periodic sending of newsletters

1. Data will be retained for the period strictly necessary to fulfil the purpose indicated above
2. Data used for security purposes (to block attempts to damage the website) is retained for the time strictly necessary to achieve the aforementioned purpose.

3. Data provided by the user

1. As indicated above, the optional, explicit and voluntary sending of emails to the addresses listed on this website entails the subsequent collection of the sender’s email address – which is necessary to respond to enquiries – as well as any other personal data included in the message
2. Specific summary privacy notices will be progressively provided or displayed on the website pages dedicated to particular on-demand services.

4. Help with configuring your browser

1. You can also manage cookies via your browser settings. However, deleting cookies from your browser may remove the preferences you have set for this website.
2. For further information and support, you can also visit the help page specific to the web browser you are using.

5. Social media plugins

1. This website also incorporates social media plugins and/or buttons to enable you to easily share content on your favourite social media platforms. These plugins are programmed so as not to set any cookies when you access the page, in order to safeguard users’ privacy. Cookies may be set, if provided for by the social networks, only when the user actually and voluntarily uses the plugin. Please note that if the user is logged into the social network whilst browsing, they have already consented to the use of cookies transmitted via this site at the time of registering with the social network
2. The collection and use of information obtained via the plug-in are governed by the respective privacy policies of the social networks, to which please refer:
   - Facebook: https://www.facebook.com/help/cookies

V. USER RIGHTS

1. The website www.tabaccheriaguzzi.it aims to inform users of the existence of:
   • the data subject’s right to request from the data controller access to, updating of, rectification of, supplementation of or restriction of the processing of personal data concerning them, or to object, on legitimate grounds, to the processing of such data, as well as the right to data portability
   • the right to request the erasure, anonymisation or blocking of data processed in breach of the law, including data that no longer needs to be retained for the purposes for which it was collected or subsequently processed
2. Requests may be addressed to the data controller, without any formalities, or alternatively by using the form provided by the Italian Data Protection Authority, or by sending an email to the following address: info@zipmania.it

VI. SECURITY OF THE DATA PROVIDED

1. This website processes users’ data lawfully and fairly, adopting appropriate security measures designed to prevent unauthorised access, disclosure, alteration or destruction of the data. Processing is carried out using IT and/or telecommunications tools, in accordance with organisational procedures and logic strictly related to the stated purposes.
2. In addition to the data controller, in some cases, categories of data processors involved in the organisation of the website (administrative, sales, marketing and legal staff, as well as system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies and communication agencies) may have access to the data.

VII. AMENDMENTS TO THIS DOCUMENT

1. This document, published at https://www.tabaccheriaguzzi.it/privacy-policy.htm..., constitutes the Privacy Policy for this website
2. It may be subject to amendments or updates. In the event of significant amendments or updates, these will be highlighted through specific notifications to users
3. This document was updated on 25 May 2018 to comply with the relevant regulatory provisions, and in particular with European Regulation 2016/679

GUARANTEES

1. Pursuant to Article 5 of Decree-Law 185/1999, the customer has the right to withdraw from the purchase contract for any reason, without having to provide an explanation and without incurring any penalty.
2. To exercise this right, the customer must send GUZZI sas a notice to that effect within 10 working days of the date of receipt of the goods. This notice must be sent via certified email (guzzisas@legalmail.it) or by registered letter with acknowledgement of receipt, addressed to:

GUZZI sas – Piazza Italia 20 – 20064 Gorgonzola (MI)

or by email, sent within the aforementioned 10-day period and followed by confirmation by registered letter with acknowledgement of receipt. Once we have received the aforementioned notice of withdrawal, GUZZI sas’s Customer Service team will provide the customer with instructions on how to return the goods, which must be received by GUZZI sas within 10 days of authorisation.

3. The right of withdrawal is, however, subject to the following conditions:

• The right applies to the product purchased in its entirety; it is not possible to withdraw from the contract in respect of only part of the product purchased;
• In accordance with the law, the customer is responsible for the postage costs associated with returning the goods;
• The shipment remains the customer’s sole responsibility until we have confirmed receipt at our warehouse. The shipment must be sent via a trackable method.
• In the event of damage to the goods during transit, GUZZI sas will notify the customer of the incident by email (within 5 working days of receipt of the goods at its warehouses), to enable the customer to lodge a claim against the courier of their choice and obtain a refund of the value of the goods (if insured).
  In this event, the product will be made available to the customer for return, whilst simultaneously cancelling the withdrawal request;
• GUZZI sas accepts no liability whatsoever for damage to, or theft or loss of, goods returned via uninsured shipments;

4. GUZZI sas will refund the customer the full amount already paid, within 30 days of the goods being returned, either by crediting the amount charged to the credit card or by bank transfer. In the latter case, it shall be the customer’s responsibility to provide the bank details to which the refund is to be made (ABI code – CAB code – current account of the invoice holder).

5. The right of withdrawal is forfeited entirely if the essential condition of the goods’ integrity (packaging and/or its contents) is not met, in cases where GUZZI sas ascertains:

• the absence of the outer packaging and/or the wrapping containing the purchased product
• that the product has been damaged for reasons other than those arising from its transport.

In the event that the right of withdrawal is forfeited, GUZZI sas will return the purchased goods to the sender, charging the sender for the postage costs.

The personal data requested when placing the order is collected and processed for the sole purpose of fulfilling the Customer’s specific requests and will under no circumstances and for no reason whatsoever be disclosed to third parties. GUZZI sas guarantees its customers compliance with the legislation governing the processing of personal data, as set out in the Privacy Code pursuant to Legislative Decree 196 of 30 June 2003.

2. The data controller is:

GUZZI sas - Piazza Italia 20, 20064 Gorgonzola (MI)

Privacy Policy

What information do we collect?

We collect information from you when you register on our website, place an order, subscribe to our newsletter or fill in a form.

When ordering or registering on our website, as appropriate, you may be asked to provide your name, email address or postal address. You may, however, visit our website anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience
  (your information helps us to better respond to your individual needs)
• To improve our website
  (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
  (your information helps us to respond more effectively to your customer service enquiries and support needs)
• To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred or disclosed to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service you have requested.
• To administer a competition, promotion, survey or other site feature
• To send periodic emails
  • The email address you provide for order processing may be used to send you information and updates relating to your order, as well as occasional company news, updates, and information about related products or services, etc.
  Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a range of security measures to safeguard your personal information when you place an order or enter, submit or access your personal information.

We use a secure server. All sensitive information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database, where it can only be accessed by those authorised with special access rights to such systems, who are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a website or its service provider transfers to your computer’s hard drive via your web browser (if you allow it), which enable the website or service provider’s systems to recognise your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements.

Do we disclose any information to third parties?

We do not sell, trade or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business or providing services to you, provided that such parties agree to keep this information confidential. We may also disclose your information where we believe it is appropriate to do so to comply with the law, enforce our website policies, or protect our rights, property or safety, or those of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore accept no responsibility or liability for the content and activities of these linked sites. Nevertheless, we seek to protect the integrity of our site and welcome any feedback regarding these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected via our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the ‘Last updated’ date below.