Tax-free (VAT-free) purchases are permitted on our website only for foreign customers resident in countries outside the European Union.
We are referring to non-EU countries or European countries that do NOT belong to the European Union, such as:
Purchases made by customers resident within the European Union are not eligible for a refund under any circumstances.
To make a VAT-free purchase, both your residential address and the delivery address for the goods must be outside the European Union.
To view Tax-Free prices, you must register on the website or, if you are already registered, log in. Naturally, the destination country specified in the address must be a non-EU country.
Below is a list of EU member states in which TaxFree purchases are not valid:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary.
The 22% VAT rate is not applied to the TaxFree price.
Purchases are made using the standard checkout process. To enable the system to recognise whether the customer is eligible for a TaxFree purchase, you must register by entering your address details. Once you have done so, the system will display either the TaxFree prices or the standard prices including VAT, depending on your country of residence.
For all Tax-Free purchases, a standard electronic invoice is issued and a courtesy copy of this is included in the parcel.